Privacy Policy
Last updated: May 12, 2026
Introduction
Kertels Plumbing and Heating Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, and mailing address when you submit a contact form or request a quote.
- Service Information: Details about the services you request or receive from us.
- Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited. This data is collected through cookies and similar technologies, including Google Analytics.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and fulfill your requests
- Provide, maintain, and improve our services
- Send you service-related communications
- Communicate with you about promotions, updates, and news (with your consent)
- Protect against fraudulent or illegal activity
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, including Google Analytics for understanding site usage, provided they agree to keep your information confidential.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Cookies and Analytics
Our website uses cookies and similar tracking technologies, including cookies set by Google Analytics, to enhance your browsing experience and understand how visitors use the site. You can set your browser to refuse cookies, but some features of our website may not function properly. You can also opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us: